At Mr. Plumber, our goal is to provide a 5 star experience to every client. We are proud of our team who go above and beyond to provide our clients with the best experience possible. We are proud of our team as they meet and exceed client expectations!
Some of the Many Positive Reviews Our Wonderful Clients Have Given Us
“My garbage disposal recently went out, and so I called Mr. plumber to get it replaced. My husband passed away recently and suddenly, and there were things in my house that I wasn’t sure how to take care of, including the disposal. The technician that came out was Austin, and not only did he replace the disposal promptly, but he was also kind enough to take time to answer several questions I had about other things in the house that I was not sure about how to take care of. He was awesome and so kind. I highly recommend Mr. Plumber, and especially Austin!” – Susan E.
“Our garbage disposal was failing and needed to be replaced. We had used Comfort Air/Mr Plumber in the past and were pleased they were still working during the hunker down period. The plumber arrived on time and despite the battle with removal of a 20 year old unit that did not want to go away was done in a reasonable time with a high quality of installation on the new unit.” – Bob W.
“Mr. Plumber has been with us through two homes over about 8 years. The have helped us with everything from a slab leak to a back up sump, water softener, water heater, and many other things. We have *always* had a great experience. Their prices are fair. They always come when they say they will. We have never had an issue with their workmanship and I have always had wonderful service. It’s a nice great feeling to be comfortable with the people doing work in your home. We will call Mr. Plumber over and over again in the future.” – Karyl B.
“I had an issue with basement drains not draining in the water flooding in from a leaky basement. Isaac from Mr. Plumber Hallam and Metzler did a superb job he was there for about five hours taking care of everything; running the router to clean out the pipes troubleshooting to figure out what other things were not working. I would highly recommend this company we have used them before and they’re very reasonable reasonably priced and top quality work. Plus they came out the same day I called them. An added bonus.” – Julie B.
“I called Mr. Plumber to install two new ADA approved toilets. We have had them do plumbing work for us in the past and always they have done great work. The technician called on his wAy to the house, evaluated the two existing toilets and then explained my options. He not only removed the old toilets but he also installed two new ones without creating a mess. He kept me informed as to his progress and didn’t stop for breaks or meals. As always, the Mr. Plumber technician was knowledgeable, skilled, professional and courteous. And it didn’t cost an arm and a leg! It’s a great company to resolve any plumbing problem you may have.” – Candace Z.
“The guys who installed our sump pump with battery backup were Awesome! They did an excellent job and were very professional. They cleaned up when they were done and looked cleaner than when they got here! Would recommend this company 100%! Great job!” – Kenny W.
“Had slow bathtub drain that a previous “bathroom remodeler” had said he would TRY to open. But he wasn’t even knowledgeable enough to know that you access the bathtub drain through the plug lever, not through the drain. Once Mr. Plumber arrived, they easily found that the problem was a faulty drain plug that was blocking most of the drain (something my prior contractor should have known before even agreeing to TRY to open it). So yes, I feel a bit ripped off by the prior incompetent handyman, but Mr. Plumber solved the problem in only a few minutes, charged only the $93 or free price to open any drain and gave me the one-year warranty should I have any problems with the same drain. Mr. Plumber will be my next plumber to call with any other issues.” – Teresa W.
“Called and they were at my house about 2 hours later very professional nice young man took time to explain everything that was going on he got it cleared and then went back through it again to make sure it was good to go then had me run water to make sure it was all good he took his time and did a fantastic job the price was very reasonable customer service was outstanding and unlike most place he didn’t try to sell me anything I will definitely use them every time great company.” – Y. Rose
“Brandon came to our dental office on an emergent situation. He has come to our office many times. He is extremely professional. He understands we have patients in the office & respects that. Very clean, quiet, dressed very professional and always cordial to all of us in the office. He comes in, figures out what is wrong, fixes the problem & is on his way. We have many service people come to our office , but Brandon by far is the best!! We appreciate his dedication to your company.” – Valerie P.
“Warren did an amazing job, very professional . He went above and beyond explaining and educating us how to maintain And to prevent having a clogged sink again. Plus he fixed our garbage disposal which We thought we have to replaced. Thank You so Much. You will be blessed!!!” – Tina W.
“Jeff came out gave out and looked at the leak under the kitchen sink. We have thought we tightened everything but it was still leaking and figured that the 29 year old plastic valve was gone. He took a look and found that the nut was real lose and tighten it stopping the leak. We figured that those valves will not last much longer and we got him to replace them. Jeff was professional and did pressure us into changing out the valves. He gave a good quote and we are happy with the service and the new valves.” – Brandi T.
The below is a Facebook posting from Mardi. All of you exemplify A Winning Team!
“I had a water pipe give way in my older home on a Sunday morning, so I shut off all the water to the house. Williams Comfort Air does all of my heating and air and was coming on Monday morning for my bi-annual service. I knew they did plumbing too as Mr. Plumber, so I waited to talk to my technician, Allen. He handled the whole thing. He called it in for me, explained the gravity of the situation and got me help within a couple of hours. Thank you Allen!
Because my home is on a slab and the old corroded pipe could not be fixed as it was, my sandstone floor would have had to be jackhammered up and I didn’t want that. Supervisor Mike and I looked at all of the options and also looked at all exposed pipe in the house. It was all showing signs of leakage in several places and heavy corrosion, so I opted for having the entire house re-plumbed overhead.
I also chose to replace everything that processes water in my house. I got hot-water-on-demand, a rust filtration system (rusty well water), a new water softener, new R.O., a new comfort height toilet and had some inconvenient piping rerouted to the gas dryer and to the outside hose bib. As you can imagine, this was a major expense and it took three and a half days, plus extra evening hours, because the guys really cared that I have water as soon as possible. It was done so well that I was thrilled. My house is safe now and my water is right for the first time in 20 years. I didn’t feel bad at all about the expense.
I had three or four big Williams vehicles in my driveway every day and three to five Williams technicians every day and every one of them was so highly skilled that I was constantly impressed and in awe of their skill. Not only were they top-notch at their jobs, but they were fun to have here and I actually missed them when the job was done. We all hugged when the job was over. Thank you Mike, Jared, Bob, Brandon, Jeff, John and Dan. Thank you, thank you, thank you! You made me very, very happy, but I know that you know that.”
Jeffrey and Elizabeth E.’s Story
“Your service technician, Jason Lee, installed a Rinnai tankless water heater and Easy Water 2000 system at our home on 3-30-09. We want you to know what an outstanding job Jason and his crew did for us! Our old water heater died on Saturday, 3-28-09. We spoke with Jason on the phone that day after calling your emergency service. Jason was not able to come out to our home that day, but he took the time to discuss our needs and explain the Rinnai system to us. He also directed us to the Rinnai web site to further research this option.
When Jason came out to our home on 3-30-09, he again took the time to explain the Rinnai options as well as the Easy Water 2000 system and benefits. Once we made our decision, Jason assembled his crew and immediately got to work. The entire crew was courteous and efficient. Most impressive was Jason’s willingness to miss an evening class that he is taking to finish our job! Having been without hot water for two days, this gesture of dedication was greatly appreciated by our family!
We are extremely happy with the products that Jason recommended and installed and the experience with Metzler’s Mr. Plumber was exceptional at all levels. We will be happy to recommend your service to all our friends and neighbors.”